Yoga First Steps

Returns

Our policy lasts 30 days. If you wish to return your item within 30 days we will issue you a refund, excluding taxes and shipping charges. Orders that are older than 30 days are not available for refunds, unfortunately.

To start a return, email us at Contact@yogafirststeps.com and request a return. Please attach your receipt or proof of sale to your email. We need this for all refunds.

Note: Your item(s) must arrive in the same condition that you received it, unused and unopened in the original packaging.

 

Refunds:

Once we receive the product we will contact you regarding your return. If returned merchandise meets the above requirements we will process a refund, not including shipping costs if any. Your refund may take up to (14) business days from the date of processing before your account is credited.

 

Exchanges:

We replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Contact@yogafirststeps.com and we will send you a return merchant authorization (RMA) instructions.

 

Shipping:

You will be responsible for shipping costs associated with the return of your item. Shipping costs are non-refundable. If you receive a refund, we will deduct the cost of return shipping.